Flow by ServiceNow
Controlled availability began October 1, 2026. General availability in North America and EMEA is expected in Q4 2026.
What it is
A conversational, AI-native IT service desk that runs in chat tools such as Slack and Teams. The company says it can be deployed in about a day with no implementation project. Existing customers on AI-native SKUs can deploy it at no extra procurement cost, billed on consumption.
Why it matters to the stock. It is ServiceNow's attempt to reach smaller IT teams and to win service desk seats from rival tools. A trader watches the general availability date and early customer counts.
News
ServiceNow launches Flow, an AI service desk that can be running in a day
ServiceNow launched Flow by ServiceNow, a conversational AI service desk that runs in the chat tools employees already use.
Product